Saudi health ins. officials issue warning on patients’ rights
Saturday, 12 21 2019, Category: Insurance and Reinsurance, Country: Saudi Arabia
Treatment requests from health care providers are deemed to have been approved if insurance companies fail to appropriately respond to them within an hour of receipt, officials have warned.
The Saudi Council of Cooperative Health Insurance (CCHI) has urged insured patients to be aware of their rights when receiving medical treatment.
According to the council, it was a breach of its regulations for a health provider to charge an insured patient for treatment prior to having received a reply to an application.
They have already transferred some of such cases to a special committee at the council, the CCHI said.
CCHI spokesman Yasser Al-Marek told Arab News providers that broke the rules would be referred to the relevant authorities within the council.
He added that cases requiring approval included individuals attending an outpatient department where the cost of a single treatment was more than SR500 ($133), those admitted to hospital, and when surgery was required.
Source: Arab News