UAE - ADNIC launches WhatsApp Business services
Monday, 07 08 2019, Category: Insurance and Reinsurance, Country: U.A.E
Abu Dhabi: Abu Dhabi National Insurance Company (ADNIC), one of the leading regional multi-line insurance provider for corporates and individuals, has announced the launch of its ‘verified’ WhatsApp Business service.
The new service will allow customers to reach out in a secure and encrypted environment with enquiries related to quotations, claims, claim centre locations, exchange of documents for policy issuance and much more – all through a simple WhatsApp message to ADNIC’s contact centre. Customers will be able to view the unique green token along with ADNIC logo which represents our official Whatsapp business account.
Ahmad Idris, Chief Executive Officer of ADNIC said: “We always strive to stay ahead of the curve when it comes to customer experience and will never hesitate to adapt to changing preferences. With clients increasingly moving online and seeking greater efficiency in their communications, ADNIC’s WhatsApp Business service should greatly improve customer satisfaction through its simplicity and convenience.”