UAE – Timeframe to start fixing cars
Tuesday, 06 13 2017, Category: Insurance and Reinsurance, Country: U.A.E
Customers asked for a maximum timeframe to start fixing damaged cars as well as the quick authorization of insurers for car agencies and repair workshops, indicating that they had to incur additional costs in order to rent replacement cars due to the delays in repairs.
Moreover, customers highlighted the importance of raising the quality of services offered by insurance companies and repair and maintenance workshops within the new motor insurance contract.
Furthermore, the Insurance Authority said that is it the responsibility of insurance companies to pay a compensation for each day during which the car cannot be used that will be calculated according to the cost of the replacement car with a daily maximum of AED 300. The Authority also indicated that it is in the insurer’s interest to fix the car quickly in order to avoid the escalation of costs.
Source: Emarat al Youm