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62% of consumers globally use some form of FinTech

Tuesday, 04 27 2021, Category: Technology, Country: World
ESET, a global leader in cybersecurity, reveals that almost two-thirds (62%) of consumers worldwide use some form of FinTech app or platform. However, only 17% strongly feel that the quality of information available on the potential risks related to the usage of FinTech applications – such as digital wallets, budgeting apps, or e-trading apps – is adequate.

ESET has explored the topic of FinTech app usage in the consumer segment of its global financial technology (FinTech) research, surveying 10,000 consumers across the UK, US, Australia, Japan and Brazil. The survey explores consumer habits and attitudes toward FinTech applications and their perceived risks, and the responses reveal the level of interest in FinTech platforms from consumers in light of the social changes propelled by COVID-19.

The research reveals that 57% of people are now using online or mobile banking more frequently, and 21% are more interested in managing their finances. In fact, one in five of 18 to 44-year-olds has started using an exclusively online bank since the introduction of COVID-19 lockdowns, and one in ten consumers has started using FinTech platforms for the first time.

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