Emirates NBD recognised for Robotic Process Automation
Wednesday, 12 23 2020, Category: Banking, Country: U.A.E
DUBAI- Emirates NBD, a leading bank in the MENAT (Middle East, North Africa and Turkey) region, has won the award for Best Process Automation Implementation, a top global honour for its Robotic Process Automation (RPA) Programme, at The Asian Banker Financial Technology Innovation Awards 2020.
The bank received the international commendation for driving customer experience, paperless journeys and process efficiency while mitigating risks using RPA, powered by Automation Anywhere, a global leader in Robotic Process Automation. It has successfully scaled its automation implementation that is unique in the Middle East with over 100 RPA solutions deployed across Retail, Corporate and Compliance functions.
An early mover in banking digitalisation and innovation, investing AED 1 billion over a three-year period to digitalise customer interactions and processes, Emirates NBD implemented agile development by establishing an in-house team of RPA developers, testers, engineers, architects and analysts.