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UAE - ‘Post Office’ initiative to improve health ins. claims process

Monday, 10 12 2020, Category: Insurance and Reinsurance, Country: U.A.E
DUBAI — The Ministry of Health and Prevention (MoHAP) has launched the “Post Office” initiative as part of the National Unified Medical Records “Riayati”, a linkage system between hospitals and clinics and health care providers.

From improving treatment services and reducing healthcare costs in the UAE, to achieving a smart and integrated health system that serves the beneficiaries of health services and strengthening the control over the insurance system to reduce the misuse of financial resources, the new service helps provide better management of the central information related to the electronic insurance claims and their tracking

The post office service is covering the workflow of all claims between healthcare facilities and insurance companies, such as the verification of eligibility and insurance coverage and e-payments, including claims submission and tracking refusals. All the mentioned services are available for use by the authorized users in the healthcare facilities without having to rely on the insurance companies.

Launched at Arab Health 2018 by Sheikh Mohammed Bin Rashid Al Maktoum, vice-president and prime minister of the UAE and ruler of Dubai, Riayati seeks to deliver the best levels of healthcare for the UAE society. The system, which falls under the management of the Ministry of Health in cooperation with Pure CS “healthcare technology company”, is expected to cover public and private health facilities in 2021.


Source: Saudi Gazette
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