AXA Egypt unveils initiatives to support healthcare workers

AXA Egypt announced a host of initiatives to protect customers, support healthcare workers in the front lines, and reinforce community efforts at large in response to the COVID-19 challenge.

Bringing into effect home-based and teleconsultation healthcare services, AXA is leading the adaptation of insurance services and working with diverse stakeholders to help address the impact of an unprecedented global health crisis.

AXA is the first company to provide its entire customer base with free teleconsultation services via its hotline (16363), available 24/7.

This service will remain available to all its customers till end of June, allowing patients to access the medical advice they require without having to leave their homes.

“Our core message now is ‘your health means the world, stay at home’ and we’re taking it to heart,” said Ayman Kandeel, CEO AXA Life Insurance.

“Since the outbreak of the pandemic, we have fully mobilized to address two key challenges: the health emergency by protecting our employees and customers, and the social emergency by helping healthcare authorities contain the impact of COVID-19 on the community at large.”

During these exceptional circumstances, AXA health insurance customers are utilising already existing services that are now more essential than ever such as access to MyAXA application, which enables them to video call a doctor, or conduct a tele-consultation over the phone and have their medicine delivered; all via the app from the comfort of their homes.


Source: Amwal Al Ghad