KSA – Health ins. complaints up by 907%
Thursday, 08 02 2018, Category: Insurance and Reinsurance, Country: Saudi Arabia
The total number of complaints treated by the Council of Cooperative Health Insurance reached 53182 by the end of last year compared to 5283 complaints during the same period in 2016 i.e. complaints increased by 907% noting that complaints against insurers represent 91% of the total.
Moreover, the council clarified that the increase in the number of complaints is encourage by the mechanism that receives complaints, the implementation of the unified contract and the increased awareness of the insureds due to the media campaigns launched by the council.
Source: Al Watan Online