UAE – Dubai courts and Insurance Authority meet
Friday, 02 09 2018, Category: Insurance and Reinsurance, Country: U.A.E
Mr. Issa Mohammed Bin Tamim, Director of the Centre for Amicable Settlement of Disputes in Dubai welcomed a delegation of the Insurance Authority from Abu Dhabi headed by Khulud Al Saleh head of the Insurance Complaints and Customer Satisfaction department. The meeting focused on mutual collaboration between the organizations in the country and the best practices in order to raise the quality of service.
Moreover, Mr. Issa Mohammed introduced the Centre for Amicable Settlement of Disputes and he explained the settlement mechanism in order to reach a solution to a conflict through a specialized judge in addition to the initiatives of the center (smart request, electronic settlement, remote contract and electronic file).
Finally, Mr. Issa Mohammed Tamim tackled the indicators of the center and the percentage of settled cases as well as the achievements of the center including a case of AED 3,619,286,249 during 2017. Inquiries were also made about the specializations of the Insurance Authority and the system of complaints.
Source: Al Bayan