Asia is sprinting ahead on insurtech
Wednesday, 11 01 2017, Category: Technology, Country: Asia
Asian insurers are well ahead of much of the rest of the world in their willingness to adopt new technologies including artificial intelligence (AI). But the use of such technologies also comes with searching questions for the industry, Stephen O’Hearn, global insurance leader, PwC, told SIRC Today.
He said that consumers in Asia are very comfortable using technology and many companies are less burdened by older systems that can be difficult and costly to replace. “Asia is sprinting ahead of the rest of the world on the digital customer experience,” he said.
Source: Intelligent Insurer