UAE - Daman Digital Transformation with Microsoft
Saturday, 10 28 2017, Category: Technology, Country: U.A.E
Microsoft today announced that the National Health Insurance Company - Daman has adopted its cloud and productivity solutions to succeed in their journey of digital transformation. The move will enable Daman in its objective to further drive innovation through a combination of state-of-the-art technology and health insurance-related expertise offered by a highly skilled and knowledgeable workforce.
Daman is the country’s leading provider of comprehensive health insurance solutions, with more than 3 million members in the UAE. But a competitive market and escalating regulatory obligations required the company to continue ongoing development of its IT infrastructure, and deliver an unparalleled customer experience.
“Recent figures suggest the UAE healthcare industry will be worth $19.5 billion by 2020,” said Sayed Hashish, Regional General Manager, Microsoft Gulf. “This calls for organizations in the sector to thrive in this new era and embrace digital transformation to achieve growth. Daman’s efforts in concert with Microsoft’s intelligent cloud and other innovations such as Surface hub, Office 365 and Power BI, have addressed their needs today and laid the foundation for business success tomorrow”.
Daman focused on delivering enhanced mobility and on-the-go insights to employees, as well as hyper-connectivity for collaboration. Through Azure, the company implemented a Microsoft Office 365-based solution, combined with Power BI and the versatile Surface Hub, to transform how its employees collaborate and innovate. Power BI empowers Daman’s staff to build reports swiftly. And Microsoft collaboration tools keep the employees engaged and informed, as well as fostering a culture of open dialogue through use of Microsoft Forms.
“Enabling employees to better serve customers is an ongoing mission for Daman,” said Peter Bauer, Chief Information Officer, Daman. “In a competitive market, we needed a strong technology partner to help consolidate our position. Microsoft’s Azure cloud has fulfilled all of our priorities and even offered an affordable, risk-free environment to test future innovations, which we used successfully.”