Emirates Institute for Banking Studies discusses insurance needs
Wednesday, 02 22 2017, Category: Insurance and Reinsurance, Country: U.A.E
The meeting drew the participation of 37 representatives of leading local and multinational insurance companies and sought to solicit professional opinions on the institute’s proposed programmes for the year.
“The session is an opportunity not only to introduce the programmes that EIBFS plans to conduct in 2017 but also to understand the specific needs of the respective organisations. The valuable feedback of industry experts will enable us to implement modifications to our training platforms to enhance their quality and relevance,” said Jamal Al Jassmi, General Manager of EIBFS.
Outlining the institute’s training needs analysis for the sector, Noura Abbas Ahmed, Director of Training Department at EIBFS, pointed out that the number of UAE nationals participating in the programmes had increased from 172 to 235 over the last four years. Furthermore, the number of courses targeting the insurance sector witnessed a significant jump from 45 in 2013 to 93 in 2016, and the total number of participants more than doubled from 876 to 1,795 during the same period.
“This focus group session with key representatives of the insurance sector is crucial to us at EIBFS. We rely on their input to address possible gaps in competencies that the industry faces and revise our curricula systematically to factor in these needs. Regular interaction with HR and training managers allows EIBFS to tailor programmes to the expectations of companies and elevate the standards of training that the institute offers,” said Ahmed.
Participants presented several constructive suggestions to improve the institute’s training programmes. Among the most important ones were developing customised courses for companies, adding more advanced training modules, and introducing Arabic business writing, especially in the areas of documentation and contracts. Filtering the training programmes in the Annual Training Plan brochure according to the level and including case studies from the sector also featured high on the list. In addition, the focus group discussed the need for a professional certificate programme for the insurance sector, such as the globally accepted Certificate in Insurance (CII).
“RSA maps out its employees against key functional and core capabilities. Core capabilities support the individual’s professional development and career growth, while functional capabilities enable him/ her to perform effectively in his/ her current role. The former is mapped according to RSA's Expectations – a set of employee behaviours that define our culture and people – and the aim is to run these through tailor-made courses with EIBFS. Equally, we focus on providing functional capability development opportunities for staff by giving them opportunities to attend a range of EIBFS training courses,” said Aruma George, HR, Admin and Internal Communications Director at Royal & Sun Alliance (RSA).
During the session, Ahmed also stressed the importance of achieving the target of hiring 1,000 UAE nationals in the banking and financial services sector within 100 days that the Ministry of Human Resources and Emiratisation set in late December 2016. The target is part of the ministry’s Government Accelerators initiative under the directive of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.
She added that EIBFS is continually seeking to assess the needs of insurance companies with regard to the skills of new Emirati recruits and aims to provide the necessary training to empower them with critical leadership competencies.
Source: CPI Financial