UAE – Guarantee when fixing vehicle outside agencies
Thursday, 02 02 2017, Category: Insurance and Reinsurance, Country: U.A.E
Customers asked motor insurance companies to launch a mechanism in order to fix their vehicles at agencies after two years or three years from the purchase date. Otherwise they should fix their cars outside agencies provided they do not lose their guarantees offered only within agencies’ repairs.
They confirmed to “Emarat Al Youm” that they are have to fix their cars in the maintenance garages and workshop when the vehicle is 3 years old according to the conditions of insurance companies. In this case the vehicle will lose the “guarantee” in case it is fixed outside the agency.
In turn, the directors of vehicle agencies asked insurance companies to follow the periods of guarantees granted, which can extend to five years in order to protect the rights of customers, suggesting that insurance companies could allow repairs of cars to be done inside agencies against additional fees.
Source: Emarat Al Youm