Accenture to provide services to RSA for 6 years
Saturday, 02 13 2016, Category: Insurance and Reinsurance, Country: United Kingdom
Accenture has received a six-year contract to continue to provide insurance business process outsourcing (BPO) services for British insurer RSA.
The extension contract was signed to provide insurance BPO services up to 2021.
As part of the deal, the firm will offer RSA UK with back-office administration and customer support services across its sales, service, claims and finance operations, supporting both direct customer and intermediated businesses.
According to Accenture, it will also identify additional opportunities for standardization, automation and cross-training to enable RSA deliver a better customer-focused operation.
Source: Insurance Business Review