New claims system for Zurich
Wednesday, 05 13 2015, Category: Insurance and Reinsurance, Country: United Kingdom
Capgemini and Guidewire Software announce the successful deployment of a new claims handling platform for Zurich’s UK General Insurance business.
The implementation is the first phase of a multi-year project, aimed at transforming claims processing within the business, reducing costs, and improving Zurich's customer experience across the UK. Zurich has also launched Phase II of the programme to roll Guidewire ClaimCenter® out to their Commercial Lines customers.
The company deployed Guidewire ClaimCenter®, Thunderhead.com, and other complementary applications in an end-to-end, claims management transformation programme. The integrated systems reduce manual processing, improve data management, and minimise losses associated with fraud and claims leakage.
Source: Insurance Business Review