Oman – Training programs for the insurance sector
Monday, 10 26 2015, Category: Insurance and Reinsurance, Country: Oman
Under the scope of its intensive efforts to promote local talent, the Capital Market Authority in the Sultanate of Oman and in particular its insurance supervisory department continues to organize a series of training programs for the Omani youths working in the sector. Therefore, the 12th training program for this year was held on the subject of claims management with the participation of 38 employees including employees of insurance companies and brokers in the Sultanate. The program aimed at developing the basics on insurance claims and the procedures needed to study the risks to which policyholders are exposed as well as the mechanisms to contain the amount of due claims.
And the program also introduced the concepts of the quality of the service offered, the importance of the claims department, and the mechanisms adopted to negotiate as well as the technical aspects in dealing with policyholders.